Skills

    User Experience Research
    • Qualitative Methods
      • Usability testing
      • Observation
      • Interviews
      • Playtesting
      • Expert reviews
    • Quantitative Methods
      • Surveys
    • Research project management
    • Remote & in-person studies

    Project Management
    • Cross-functional collaboration
    • Communication

Education

Experiences

  • Senior User Experience (UX) Researcher
    JPMorgan Chase (Customer Identity & Authentication, Design and Customer Experience)
    Nov 2023 - Present
    Plano, TX / Dallas-Fort Worth Metro Area

  • User Experience (UX) Researcher Intern
    Amazon (EKS, AWS Customer Experience Research)
    Jun 2023 - Sep 2023
    Arlington, VA / D.C. Metro Area

  • Graduate Student Researcher (GSR)
    Computational Media, Baskin School of Engineering, UC Santa Cruz
    Mar 2021 - Present
    Santa Clara, California

  • Teaching Assistant (TA)
    CMPM 148 - Interactive Storytelling
    ARTG 120 - Game Design Experience
    GAME 200 - Game Design Systems
    CMPM 80K - Foundations of Video Game Design
    Games & Playable Media, Baskin School of Engineering, UC Santa Cruz
    Sep 2021 - Aug 2022
    Remote & Santa Clara, California

  • Game User Experience / Junior Specialist
    Alternative Learning Technologies and Games Lab
    Computational Media, Baskin School of Engineering, UC Santa Cruz
    Oct 2020 - Jan 2021
    Remote (Santa Clara, California)

  • Research Intern
    Alternative Learning Technologies and Games Lab
    Computational Media, Baskin School of Engineering, UC Santa Cruz
    Mar 2019 - Sep 2020
    Remote (Santa Clara, California)

  • Graduate Research Assistant
    Learning and Human-Centered Computing (LHCC) Group
    College of Computing and Digital Media, DePaul University
    May 2019 - Feb 2020 | May 2020 - August 2020
    Remote & In-person (Chicago, Illinois)

  • Office Support
    Developmental and Behavioral Pediatrics, University of Rochester Medical Center
    Feb 2017 - July 2017
    Rochester, New York

  • Communications Services Assistant
    University of Rochester Medical Center Advancement
    June 2016 - August 2016
    Rochester, New York

  • Research Intern
    Department of Architecture, Media, and Design Technology, Aalborg University
    January 2016 - May 2016
    Copenhagen, Denmark

  • Digital Media Technical Assistant
    Institute for Music Leadership, Eastman School of Music
    January 2015 - May 2015
    Rochester, New York

  • Information Technology Intern
    IT&E CNMI
    June 2014 - August 2014
    Saipan, Northern Mariana Islands

Related Coursework

  • User Research Methods
  • Usability Evaluation Methods
  • Games User Research
  • Computational Media Methods
  • Social and Emotional Approaches to HCI
  • Computational Media Research
  • Interactive Narrative
  • Foundations of Serious Games
  • Foundations of Alternative Controller Games
  • Prototyping and Implementation
  • Information Architecture & Content Strategy
  • Games with a Purpose (Serious Games)
  • Design for Accessibility
  • Interaction Design
  • Social Interaction Design
  • Cognitive Science
  • Independent Research: Child-Computer Interaction
  • Independent Research: Computer-Supported Collaborative Learning
  • Introduction to Computational Media
  • Database Management Systems
  • Management Information Systems